Privacy Policy

 Last updated: September 2025

EduVenue™ is a trading name of Captain Thinking Ltd ® Company No: 16568038, registered in England & Wales. We are committed to protecting your personal information and respecting your privacy.

Captain Thinking Ltd® (“EduVenue™”, “we”, “us”, “our”) operates the EduVenue™ platform, which connects schools, organisers, parents, and carers for wraparound childcare and after school clubs.

Our registered office is:

Captain Thinking Ltd, The Offices of ESDG, 44 Royal Parade Mews, London, SE3 0TN, UK

You can contact us at: helpdesk@eduvenue.co.uk

We may collect the following personal data when you use EduVenue™:

• Parents/Carers: name, email, phone number, child’s name, booking details, payment details.
   
• Organisers/Providers: name, contact details, DBS number/expiry, insurance and safeguarding documentation, club details, payment details.
   
• Schools: contact person, role, email, phone number, booking availability, payment details.
   
• General users: usage data (IP address, browser type, site activity).
   

We use your personal data to:

• Provide the EduVenue™ booking platform and related services.
   
• Process and confirm bookings and payments.
   
• Verify compliance (DBS, insurance, safeguarding).
   
• Communicate with you about your account or bookings.
   
• Improve and secure our platform.
   
• Meet our legal and regulatory obligations.
   

We process your personal data under the following GDPR bases:

• Contractual necessity – to provide our platform and process bookings.
   
• Legal obligation – to meet safeguarding, insurance, and financial record requirements.
   
• Legitimate interests – to improve our services and communicate with users.
   
• Consent – where you choose to receive marketing updates.
   

We only share your personal data with:

• Schools, Organisers, or parents involved in a booking.
   
• Service providers (e.g. payment processors like Stripe).
   
• Regulatory bodies, insurers, or authorities if required by law.
   

We never sell your data to third parties.

• Your data is stored securely on servers within the UK/EU.
   
• We use encryption, access controls, and regular monitoring.
   
• We only keep data as long as necessary for bookings, compliance, or legal purposes.
   

You have the right to:

• Access the personal data we hold about you.
   
• Correct inaccurate or incomplete data.
   
• Request deletion of your data (where legally possible).
   
• Restrict or object to processing.
   
• Request data portability.
   

To exercise your rights, contact helpdesk@eduvenue.co.uk.

We use cookies to improve your browsing experience and analyse site usage. You can control cookies through your browser settings. See our [Cookie Policy] for details.

EduVenue™ is used by parents/carers to book childcare. We do not allow children to create accounts directly. Parents provide limited child data (name, booking info) solely for safeguarding and booking purposes.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.

If you have questions or concerns, contact us at:
helpdesk@eduvenue.co.uk

If you are not satisfied, you have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk.